Privacy Policy

At Las Olas Beach Resort, we are committed to protecting the privacy and personal information of our guests, visitors, and partners. This Privacy Policy outlines how we collect, use, store, and protect your information in accordance with applicable privacy laws.

1. Information We Collect 

We may collect the following types of information: 

  • Personal Information: Name, email address, phone number, payment details, and identification documents for reservations or services. 
  • Usage Information: Data about how you interact with our website, such as IP address, browser type, and device information. 
  • Communication Data: Information from inquiries or feedback submitted via email, forms, or other communication channels. 


2. How We Use Your Information 

We use the information we collect for the following purposes: 

  • To process reservations and payments. 
  • To provide personalized services, including room preferences and special requests. 
  • To improve our website, services, and customer experience. 
  • To send promotional offers, newsletters, or updates (you may opt out at any time). 
  • To comply with legal obligations and maintain security. 


3. Sharing Your Information 

We do not sell or share your personal information with third parties except in the following cases: 

  • Service Providers: Trusted partners who assist in providing our services, such as payment processors or marketing platforms. 
  • Legal Obligations: When required by law, court orders, or regulatory authorities. 


4. Data Security 

We implement industry-standard security measures to protect your information from unauthorized access, alteration, disclosure, or destruction. However, no system is completely secure, and we cannot guarantee absolute security. 


5. Cookies and Tracking Technologies 

Our website uses cookies to enhance user experience and analyze site usage. You can adjust your browser settings to manage or block cookies. 


6. Your Rights 

You have the following rights regarding your personal data: 

  • Access, correct, or delete your personal information. 
  • Restrict or object to data processing. 
  • Opt-out of receiving marketing communications. 
  • Request data portability. 

To exercise these rights, contact us at  stay@lasolasresort.com  


7. Retention of Information 

We retain personal information only as long as necessary to fulfill the purposes outlined in this policy or comply with legal requirements. 


8. Updates to This Policy 

We may update this Privacy Policy from time to time. Any changes will be posted on our website, and the effective date will be updated accordingly. 


9. Contact Us 

If you have any questions or concerns about this Privacy Policy, please contact us:  

Las Olas Beach Resort 
Email: stay@lasolasresort.com 
Phone: +507 772-3000 | 1(831) 920-4866 | +507 6212-9236 

 

By using our services, you agree to this Privacy Policy. Thank you for trusting Las Olas Beach Resort.